Privacy policy

Protecting your privacy is our priority. We take all necessary and appropriate measures to protect your personal data and to comply with our relevant legal obligations. By using this website, placing orders, purchasing from our store, contacting us, subscribing to our mailing list, sending a message or arranging an appointment, we process personal data, as described in this Privacy Policy. We do not collect or process personal data of minors under 16 years of age.

General information and Data Controller

The company under the name “Christakis”, based in Athens, 5 Kriezotou Street, is responsible for the collection, storage and processing of personal data through this website as well as through the social media websites linked to this website, always in accordance with the General Regulation (EU) 2016/679 on the protection of personal data as well as with Law No. 4624/2019, for the following categories of data subjects:

Customers Users of this website ( https://www.christakisathens.com/ ) Individuals who contact us to submit complaints, questions, etc. This Privacy Policy applies to the above interested parties. The categories of personal data that we collect and process for each of the above categories, as well as the purposes and legal bases for each processing activity are detailed below.

Important Definitions

“Personal data” means any information relating to an identifiable or recognisable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or making available generally, alignment or combination, restriction, erasure or destruction.

“Controller” means the natural or legal person, public authority, body or any other entity which processes personal data on behalf of the processor, alone or in collaboration with others, and which determines the purposes and means of the processing of personal data.

“Processor” means the natural or legal person, public authority, body or other entity that processes personal data on behalf of the controller.

“Recipient” means the natural or legal person, public authority, body or other entity to which the personal data are disclosed, whether it is a third party or not.

“Third party” means a natural or legal person, public authority, body, or any natural or legal person, public authority, body or other body, other than the data subject, the controller and the processor, who, under the direct authority of the controller or the processor, is permitted to process personal data.

“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a positive action, signifies agreement to the processing of personal data concerning him or her.

What are the categories of personal data we process?

We collect and process the following categories of personal data:

Identification information (first name, last name) Contact information (phone number, email address) Additional information (such as home address, city, zip code and other information you provide us by filling in forms , both online and offline) Information about appointments you have booked (interest in the appointment, preferred date and time, etc.) Information about transactions and purchases (such as order number, product, order details, selected payment method, card details) Public information from your social media account if you communicate with us through that account (e.g. Messenger account) Information about your use of our website and online services. For more information about cookies and similar technologies, please check our Cookie Policy.

For what purposes do we process your personal data? We process your personal data for the following purposes:

Processing your orders and managing payments We process the information you provide when ordering to fulfill your order, deliver products and process payments.

This includes communicating with you about your order, managing payments and expressing interest in products and services. Contacting you If you contact us by email, telephone or other means of communication, we process the personal data you provide to answer your questions, resolve any problems or provide you with the assistance you require. Account management If you create an account on our website, we process the personal data you provide when creating and managing your account, such as your username, password and profile settings.

Managing our relationship with you If we work with you, we process the personal data you provide to manage our relationship, such as communication, coordination, sending information and support. Promoting products and services If you give your consent, we may use your personal data to inform you about products, services, offers and events that may be of interest to you.

You can revoke this consent at any time. Promotion of updates and newsletters If you subscribe to our mailing list, we process the personal data you provide to send updates, newsletters and other information that may be of interest to you. You can unsubscribe from the mailing list at any time. Analysis and improvement of the website we analyze information about the use of our website and our online services to improve the operation, offer and user experience, as well as for statistical and analytical purposes. This processing of personal data is based on the beneficiary interest and may be done using cookies and similar technologies. Compliance with legal obligations we process your personal data to comply with our legal obligations, such as tax, accounting and reporting activities. Maintaining security and preventing fraud We process your personal data to maintain the security of our website, prevent and detect fraud, address technical problems and protect our rights, property and safety or those of third parties.

It should be noted that the above purposes are general processing purposes and there may be other purposes specific to each case of personal data processing. In any case, the processing of your personal data is carried out on a legal basis, such as your consent, contractual necessity, compliance with legal obligations or legitimate interest, as the case may be.